Serene Boutique Hotel & Spa Hanoi, Hanoi ➤ Reviews, Rooms & Prices 2025

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About the Hotel

16-18 Bat Su, Hanoi, Vietnam, 10000

Serene Boutique Hotel & Spa is a modern accommodation nestled in the heart of Hanoi's Old Quarter, a vibrant area rich in culture and history. The hotel features a blend of elegant design and contemporary comfort. Its proximity to popular attractions like Hoan Kiem Lake and the Water Puppet Theatre makes it a convenient choice for travelers.

Location

Strategically located in Hoan Kiem, the hotel is within walking distance of major attractions, including Ho Chi Minh Mausoleum and the Night Market. Transportation services such as private airport transfers and local shuttle services enhance guest convenience, allowing easy exploration of the city.

Rooms

The hotel offers 50 stylishly appointed guest rooms and suites that provide a range of modern amenities. Room options include Superior, Deluxe, and Executive rooms, each equipped with flat-screen TVs, minibars, and safety deposit boxes. Many rooms feature floor-to-ceiling windows, offering views of the bustling streets of the Old Quarter.

Eat & Drink

Serene Cuisine Restaurant provides guests with a unique culinary experience, showcasing Mediterranean flavors in an elegant setting. The ambiance is cozy, making it suitable for both casual meals and special occasions. A diverse menu features a variety of dishes that reflect local and international cuisine.

Leisure & Business

The hotel’s spa offers a selection of wellness treatments designed to provide relaxation and rejuvenation. Business travelers can utilize the hotel's professional support services, while leisure guests can enjoy guided local tours to explore Hanoi’s rich cultural heritage and natural beauty.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Family Room

Max:

3 persons

28 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Superior King Room

Max:

2 persons

18 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Hanoi1400 ft

Airports

Noi Bai International (HAN) 15.8 mi

Cat Bi International (HPH) 72.2 mi

Train

Ha Noi Railway station5000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spotless Rooms

“The room was impeccably clean and well-maintained, providing a comfortable and welcoming atmosphere for our family.” view full review

Heavenly Massages

“The spa services were a highlight; my partner and I thoroughly enjoyed a professionally done 90-minute massage, which was both relaxing and rejuvenating.” view full review

Delicious Breakfast

“The breakfast spread was impressive, offering a good variety of tasty options with a lovely view to start our day.” view full review

Family-Friendly

“The hotel provided a complimentary baby cot for our 8-month-old, making our stay so much more convenient and enjoyable.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Business

Fax/Photocopying

Children

Cribs

Spa & Leisure

Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

16-18 Bat Su, Hanoi, Vietnam, 10000

Map view

16-18 Bat Su, Hanoi, Vietnam, 10000

City landmarks

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.4 mi

Museums

Hoa Lo Prison

4100 ft

Quoc Tu Giam Street Dong Da District

Temple Of Literature

1.2 mi

Museums

Vietnam Military History Museum

4000 ft

Church

Saint Joseph Cathedral

2800 ft

Museums

Vietnamese Women's Museum

1.0 mi

Dinh Tien Hoang St.

Temple of the Jade Mountain

3600 ft

Pagoda

One Pillar Pagoda

1.3 mi

Tran Nhat Duat Street

Long Bien Bridge

4900 ft

Castle

Thang Long Imperial Citadel

5100 ft

Libraries

Hoan Kiem Lake

3300 ft

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

2100 ft

Lake of the Restored Sword

3300 ft

Monuments and Landmarks

Hanoi Flag Tower

4300 ft

Museums

Vietnam Fine Arts Museum

5200 ft

Square

Ba Dinh Square

1.3 mi

Museums

Vietnam National Museum of History

1.3 mi

Broadway Theatre

Thang Long Water Puppet Theatre

2900 ft

Pagoda

Tran Quoc Pagoda

1.5 mi

Church

Cua Bac Church

4700 ft

Pagoda

Quan Thanh Temple

1.2 mi

87 Ma May Street Hoan Kiem District

Ancient House

2600 ft

Quan Thanh Street

Truc Bach Lake

1.1 mi

Events

Friendship Cultural Palace

4700 ft

Broadway Theatre

Opera House

1.2 mi

Mall

Trang Tien Plaza

4900 ft

Parks

Lenin Park

1.3 mi

Palace

Presidential Palace

1.5 mi

Nearby

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

1400 ft

Hang Duong

Hanoi Night Market

1800 ft

Restaurants

Serene Cuisine Restaurant

100 ft

16-18 Bat Su Street,Hoan Kiem Distr,on the 8 floor of Serene Boutique Hotel

Purple Cherry Restaurant

500 ft

1A Cua Dong Street

Hanoi Charm Restaurant

200 ft

No 46 Bat Su Str Old Quarter

An Nam Parlour

300 ft

24 Hang Vai St.

Comga Cafe & Restaurant

500 ft

1 Cua Dong Corner of Cua Dong and Hang Ga street

Countryside Cooking Class & Restaurant

500 ft

29 Bat Dan Str Old Quarter

Tannin Wine Bar

500 ft

46 Hang Vai

Apron Up Restaurant

500 ft

66 Bat Su Street Old Quarter

Reviews and Ratings

Feedback from previous guests about their experience.

88%

liked the hotel and would stay again

clean

friendly staff

limited breakfast options

paid Wi-Fi

8.8/10

Great

Rooms

9.3

Location

9.3

Service

9.3

Dining

8.7

Isaac

United States of America, March 2024

9.0/10

My stay at the hotel was simply fantastic! The rooms were clean, comfortable, and surprisingly spacious with everything we needed. The staff went above and beyond, especially Mia who was incredibly welcoming and helpful. The location was strategic, minute to food, shopping, and the beautiful lake. The dining experience was always enjoyable with a good range of tasty options to choose from. Overall, a great value for the money with top-notch service and facilities.

Rooms

10.0

The family room was spotless and beautiful, exceeding my expectations in terms of size and amenities. Truly 5-star quality!

Service

9.0

The staff, from the bellboy to the receptionist, was great and very welcoming. They did everything they could to ensure a fantastic stay. A massive shout out to Mia for her exceptional service!

Location

9.0

The hotel's location in the old quarter was perfect, just a short walk from the Hoan Kiem Lake. I felt very safe and the area was bustling with attractions and convenience.

Dining

8.0

I had a very good dining experience, especially during breakfast. The range of dishes was tasty, and the service was top-notch.

Facilities

9.0

The facilities were impressive, offering everything from room service to tours assistance. It truly enhanced my overall experience at the hotel.

Roy

United States of America, January 2024

9.0/10

The hotel was fantastic! The rooms had queen-sized comfortable beds, although they could be more soundproof. They were just as pictured, and my bed was incredibly comfortable with four pillows, giving me some of the best sleep I've had in years on both the 7th and 6th floors.

Rooms

9.0

The rooms were fantastic, just as pictured, with comfortable queen-sized beds.

Service

9.0

The staff were extremely knowledgeable and very helpful, providing lots of advice and making us feel welcome. They went the extra mile by personally showing us to our room and ensuring we had everything we needed.

Location

9.0

The location was great, just about 10 minutes from the lake and 5 minutes from the night market. It was also across the road from various cafes, eateries, and convenience stalls, making it convenient for exploring the area.

Dining

9.0

The dining experience was top-notch, with the best breakfast we had in Vietnam. The buffet style offered plenty of options to satisfy even the hungriest traveler.

Facilities

9.0

The hotel offered a wide range of facilities, including room service, car hire, dry cleaning, laundry, and airport shuttle services, making our stay even more comfortable and convenient.

Louis

United States of America, June 2023

9.4/10

I had a fantastic stay at the hotel! The rooms were spacious, well-equipped, and very comfortable, providing a quiet retreat. The service was exceptional, with staff going above and beyond to cater to all our needs. The location was superb, close to key attractions and dining options. The dining experience was delightful, offering a scrumptious breakfast served with care. The facilities were top-notch, enhancing my overall enjoyment of the hotel.

Rooms

9.0

The room was perfect; spacious, well-sorted with a good bed, and a large bathroom with everything I needed. It was very comfortable and quiet, ensuring a restful stay.

Service

10.0

The staff were incredibly kind and accommodating, attending to all our needs with a genuine care that made our stay extra special.

Location

10.0

The hotel's location was superb, just a short distance from the lake, night market, and surrounded by cafes and convenience stalls. It truly offered the best of Hanoi right at its doorstep.

Dining

9.0

The dining experience was a highlight of my stay. The breakfast was the best I had during my time in Vietnam, with a fantastic selection and freshly prepared options served in a lovely setting.

Facilities

9.0

The facilities were excellent, enhancing my overall experience at the hotel and ensuring I had everything I needed at my fingertips.

clean

limited breakfast options